bh111 Responsible Gaming —
Safety with Enjoyment
bh111 believes gaming is entertainment, not addiction. We place responsible gaming as our highest priority, keeping every player's wellbeing and peace of mind at the forefront.
Our Commitment
bh111 is committed to creating a safe, fair and transparent gaming environment for players in Bangladesh. Responsible gaming means knowing your limits, keeping entertainment as entertainment, and taking action immediately if you sense a problem.
On our platform you can set a deposit limit, take a temporary break or self-exclude completely at any time. Using these controls is your right — and we fully respect that right.
Remember: gaming is never a solution to financial problems. It is an entertainment activity for adults (21+) only.
For ages 21+ onlyQuick Help Options
Contact Live Chat
Our 24/7 Bengali live chat support is always ready. Share any concern you have about gaming.
Write to Us by Email
[email protected] — our team will respond promptly.
Use Account Settings
You can set limits and activate self-exclusion directly from your account.
Responsible Gaming Tools
bh111 provides a number of effective tools to help you stay in control of your gaming experience.
Deposit Limit
Set the maximum amount you will deposit per day, per week or per month in advance. Lowering this limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Session Timer
Keep the session timer running to track your playing time. When the set time is up, the platform will remind you — the decision remains in your hands.
Temporary Break (Cooling-Off)
If you want to take a break for a few days, activate a cooling-off period of 24 hours to 30 days. You will not be able to log in to your account during this time.
Self-Exclusion
Choose self-exclusion for a longer break. You can deactivate your account for 3 months, 6 months or permanently. No promotional communications will be sent during a self-exclusion period.
Age Verification
bh111 strictly ensures users are 21+. Identity documents may be verified at registration and at any time thereafter. Protecting minors from gaming is our highest priority.
Support and Guidance
If you have concerns about gaming, contact our 24/7 Bengali live chat support. Our team will assist you in complete confidence.
Warning Signs of Problematic Gaming
If you notice any of the following signs in yourself, pause and seek help. This is not a sign of weakness — it takes courage.
- Feeling the urge to play more in order to recover lost money
- Hiding the amount you game from family or friends
- Planning to spend beyond your deposit limit
- Feeling restless or irritable when not gaming
- Gaming causing harm to your work, studies or relationships
- Repeatedly failing to stop gaming
- Seeing gaming as a way to deal with financial difficulties
Healthy Gaming Habits
These simple habits will help keep your gaming experience enjoyable and safe.
Set a Budget in Advance
Before each session, decide on a maximum spending limit and stick to it.
Take Regular Breaks
Take at least a 10-minute break every hour — get up, walk around, drink some water.
Gaming = Entertainment
Enjoy gaming as entertainment, not as a source of income or a financial solution.
Do Not Play Under Stress
Avoid gaming when you are upset, tired or under the influence of substances.
Let Someone Close Know
Tell someone you trust about your gaming habits — accountability keeps you on track.
Your Controls in Detail
Use these protective tools directly from Account Settings in bh111, or activate them through support.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly or monthly basis. Lowering the limit takes effect immediately. If you want to increase the limit, a 24-hour cooling-off period applies, giving you time to consider your decision. The minimum deposit amount at bh111 is ৳200.
Time-Out
Take a temporary break from 24 hours up to 30 days. During this time your account will be completely inactive and no promotional emails or live chat messages will be sent. Your account reactivates automatically when the time-out ends.
Self-Exclusion
If you feel you have a long-term problem, choose self-exclusion. Your account can be closed for 3 months, 6 months or permanently. Any attempt to open a new account during a self-exclusion period will be blocked. Permanent self-exclusion cannot be reversed.
Age and Identity Verification
bh111 is for users aged 21 and above only. At registration and at any time thereafter, we may verify your identity using a national ID card or passport. Withdrawals may be held until verification is complete.
Gaming History Review
You can view your full transaction and gaming history from your account. Analyze your spending patterns and take action if needed.
Reality Check Reminder
Keep pop-up reminders active at set intervals to tell you how long you have been playing and how much you have spent. This awareness helps build healthy gaming habits.
Protection of Minors
bh111 is committed to keeping minors (under 21) completely away from gaming. We make age verification mandatory at all registrations and reserve the right to carry out additional verification in cases of suspicion.
If you have children or teenagers at home, use parental control software on your device. Always keep your account login details private — never share them with anyone.
If you believe a minor is using your account, notify our support team immediately. We will investigate quickly and take the necessary steps.
Financial Protection
Financial control is an important part of responsible gaming. At bh111 the minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 15 minutes to 2 hours.
Never invest money in gaming through debt, borrowing or breaking into savings. Only spend money that, if lost, will have no impact on your daily life.
Our payment methods — bKash, Nagad, Rocket, Upay and bank transfer — are completely secure and protected with SSL encryption.
Responsible Gaming FAQ
See the sections below for answers to common questions.
Start Safe Gaming at bh111
Enjoy responsibly. For any question or need, our support team is always here for you.
If you have a problem, contact us on live chat or at [email protected]