bh111 Terms and Conditions

bh111 is an online entertainment platform that offers casino games, sports betting and live casino to players in Bangladesh. By participating on this platform, you acknowledge the following:

• You are at least 21 years of age.
• You have personally verified the applicable local laws regarding online gaming in the country or region where you are located, and you bear full responsibility accordingly.
• You are using the platform in your own name and from your own account.
• You are not acting on behalf of any professional organisation or third party.

bh111 reserves the right to change or amend these Terms at any time and for any reason. Continued use of the platform after any change will be considered acceptance of the revised Terms. We therefore recommend reviewing this page on a regular basis.

2.1 Registration Eligibility

To open an account with bh111 you must be at least 21 years of age. Minors or persons who are ineligible under applicable law are not permitted to open an account. We may request the necessary documents to verify age at any time.

2.2 One Person, One Account

Each person may operate only one account. Opening more than one account by the same person is strictly prohibited. If such an occurrence is detected, the account may be permanently closed and all balances forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and your own. bh111 reserves the right to close the account and forfeit any deposited funds if false information is provided.

2.4 Account Security

It is your own responsibility to keep your login details (username and password) completely confidential. Do not allow anyone else access to your account. Please notify our support team immediately regarding any issues with your account or password.

3.1 Minimum Deposit and Withdrawal

The minimum deposit amount for each method at bh111 is ৳200. The minimum withdrawal amount is ৳1,000. No deposits or withdrawals below these limits will be processed.

3.2 Accepted Payment Methods

bh111 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Withdrawal requests are generally processed within 15 minutes to 2 hours. However, if additional verification is required, this may take a little longer.

3.3 Source of Funds

The payment method used for deposits must be registered in your own name. Depositing using a third-party account is strictly prohibited. We reserve the right to verify the source of any transaction, and suspicious transactions may be held or cancelled.

3.4 Withdrawal Verification

We reserve the right to carry out identity verification (KYC) before processing a withdrawal. Documents such as a national identity card or passport may be requested. If the required documents are not submitted, the withdrawal process may be placed on hold.

4.1 Welcome Bonus

New members can receive a 150% bonus up to ৳15,000 on their first deposit. A minimum deposit of ৳200 is required to receive this bonus. To withdraw bonus funds, the combined total of the bonus and deposit must be wagered at least 15 times (15x).

4.2 Wagering Requirements

Withdrawal is not possible before the wagering requirements for the bonus are met. There may be a specific time limit to fulfil the wagering requirements, which will be communicated at the time of bonus registration. If the requirements are not met within the time limit, the bonus may be cancelled.

4.3 Bonus Abuse

Strategically placing bets to gain bonus advantages, arbitrage betting or using any other fraudulent method is strictly prohibited. If such activity is detected, the account will be closed and all bonuses along with any related winnings will be forfeited.

4.4 Promotion Changes

bh111 reserves the right to change, suspend or cancel any current promotion or bonus offer at any time. For the latest information on active promotions, please visit the relevant page or contact our support team.

5.1 Fairness of Service

bh111 is committed to ensuring fair play as a safe and reliable platform. Our games are operated by verified software providers and results are determined through Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited on the platform:

• Any form of cheating, hacking or exploiting software advantages.
• Placing bets using automated bots or scripts.
• Attempting to influence other players.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Using the platform for money laundering or any illegal activity.

5.3 Technical Issues

If the outcome of any game is affected by a technical fault or server problem, bh111 reserves the right to cancel that round or session and refund the amount wagered in the affected bets.

The bh111 VIP program has three tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.7% cashback per week.
• Gold: Up to 1.0% cashback per week.

The decision to upgrade a player to a VIP tier is made by bh111 and is determined based on the player's overall activity and participation. VIP benefits are non-transferable and apply to personal use only. bh111 reserves the right to change the terms or benefits of the VIP program at any time.

bh111 believes in responsible gaming. We care about the mental and financial wellbeing of our players. We provide the following services:

• Deposit Limits: Players can set their own daily, weekly or monthly deposit limits.
• Self-Exclusion: If needed, players can temporarily or permanently close their own account.
• Reality Check: The platform will send a reminder when playing for an extended period of time.
• Support: Our support team is ready to help with any questions about problem gaming.

For more details on responsible gaming, please visit our Responsible Gaming page.

bh111 uses SSL encryption technology to keep your personal information secure. We do not sell your information to any third party. However, information may be provided to relevant authorities if required by legal obligation or a security investigation.

To learn about our detailed policy on the collection, storage and use of information, please read the Privacy Policy page.

9.1 bh111's Rights

bh111 may temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms.
• Detection of fraudulent or dishonest activity.
• Operating multiple accounts.
• Providing false information.
• Suspicion of money laundering.

9.2 Player Rights

You may request the closure of your account at any time through the support team. All valid balances and eligible withdrawal matters will be settled before the account is closed.

The bh111 platform is provided on an "as-is" basis. We do not accept liability for the following:

• Loss or damage caused by technical failures or internet connection problems.
• Failure of third-party software or services.
• Any loss caused by your own negligence or error.
• Service disruption due to circumstances beyond our control.

In any dispute, bh111's decision will be considered final. If you disagree with any decision, you have the option to appeal through the support team.

bh111 reserves the right to amend these Terms at any time. For significant changes, you may be notified by email or through a platform notification. However, the most recent version published on our website will always be considered the effective version. Continued use of the platform after any change will be taken as acceptance of the new Terms.

If you have any questions or complaints about these Terms, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

Our support team works around the clock in accordance with Bangladesh Standard Time (BST, UTC+6) and will try to resolve your issue as quickly as possible.

For more information, visit our FAQ page or our About Us page.